If you have a specific question about our policies and procedures, please visit our Information & Terms of Use web page. Along with the terms of use for this site, our information page contains links to our policy pages including Shipping Cost & Tax Calculations, Methods of Payment, Return & Exchange Policies and our Privacy Policy. These policy pages provide you with our order & shipping process, our process for returns, exchanges & refunds and our policy on maintaining your privacy.
As a new business, we welcome any comments that help us improve our web site. If you would like to contact us with comments or questions about our web site or the services we provide, please send an e-mail for My Oodles for Doodles Store to Johnson Ventures of Virginia's Customer Service Department. (Click Here!)
You can also contact our Customer Service Department by phone or mail. Please include your name and contact information (phone number and/or email address) along with your question or comment. If you are contacting us about a specific order, please include the order number and the date of the order. If you are contacting us about a specific item, please include the item name and any additional relevant information (i.e. size, color).
My Oodles for Doodles Store
Customer Service Department
2205 Traies Court
Alexandria, VA 22306
1-703-765-5875